PHLPost Exposes Deceptive Scam: Public Urged to Stay Vigilant Against Fake Delivery Messages

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In a chilling reminder of the growing sophistication of online scams, the Philippine Postal Corporation (PHLPost) has issued an urgent and emphatic warning to the public: do not fall victim to fraudulent messages masquerading as official notices from PHLPost or other courier services.

These deceitful messages, often cloaked in the familiar logos and names of trusted delivery companies, are designed to manipulate recipients into clicking malicious links or sharing sensitive information—and they’re growing more convincing by the day.

According to PHLPost, these scams typically come via SMS, email, or messaging apps, claiming a parcel or mail could not be delivered due to an incorrect address. The message then urges the recipient to update their details by clicking a link and paying a bogus fee of ₱17.05. But what lurks behind that seemingly harmless prompt is a fake website, crafted to harvest personal and financial data.

Postmaster General Luis D. Carlos has strongly condemned these deceptive tactics and appealed to the public for heightened vigilance.

“These scammers pretend to be legitimate companies or individuals, sending online messages or calls that look convincing but are laced with danger. We warn everyone: do not respond, do not click, and do not be deceived. Your data and your privacy are at risk,” he stressed.

The tactics these fraudsters use are not just annoying—they’re sinister. They often inject fear, sending threats or false warnings to trick victims into acting impulsively. But let it be known:

PHLPost does not send threats. PHLPost does not demand payments through links. And PHLPost does not request address confirmations via text or email.

To protect yourself and those around you:

Do not click any suspicious link claiming to be from PHLPost or a courier.

Do not respond to requests for payments or personal information.

Do not call numbers included in these suspicious messages.

Instead, verify the legitimacy of any parcel-related communication directly with PHLPost. Contact their official Customer Service Hotline at (02) 8288-7678, send an email to phlpostcares@phlpost.gov.ph, or visit their verified website: www.phlpost.gov.ph.

As online threats continue to evolve, so must our awareness. In the face of deception, knowledge and caution remain our best defense. Don’t let scammers deliver danger to your doorstep.

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