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Saturday, November 1, 2014

The 26th National Quality Forum: Enabling Quality Management Professionals to Become Globally Competitive


Wazzup Pilipinas!


It is in a forum where a lot of us find our passion. For me it is a life-changing event because we get to hear about the exciting things that people around the country, or the world, are doing. I find it an enriching event where there are many lessons to be learned. With all the rapid changes taking place around the world, I have often felt extremely overwhelmed. Attending similar events like a forum is my lifeline. I am grateful to be able to return home with wonderful ideas to improve my personal strategies at both my home and organization.

It is where we can also build connections. I meet people there who, like me years ago, are just starting out on their improvement journeys. These people inspire us and calls us to action with their passion and insight. It's great to be around so many like-minde​d individuals striving to create a better world. By collaborating with others, we can create new ideas to solve the new challenges brought about by a rapidly changing world.

In the networking sessions, I’ve found people who share their successes and failures as they work to improve their craft so invigorating. At the 26th National Quality Forum (NQF), an annual gathering of quality management professionals organized by the Philippine Society for Quality, Inc (PSQ), a non-stock, non-profit organization that laid down the groundwork for setting up a quality organization that can serve as a catalyst for action in the application for quality management, we become part of a worldwide movement. That feeling of belonging and being part of something global should never leave us and should continue to stay as long as we aim for the best.


The 26th National Quality Forum (NQF) had a successful event last October 24, 2014 held at the Makati Shangri-La Hotel in Makati city. Your friendly neighborhood pambansang blogger was there as a delegate and for media coverage as well for being the official online media partner of the event.

The forum aims to share how we could further improve the world-class standards and quality of our products and services by making them globally competitive. We need to always gain recognition and secure a place in the global market by making sure our products pass international benchmarks and foster an environment of excellence within our industries. Competitiveness through quality and productivity improvement in government and in the private business sector should become the order of the day.


As mentioned by Vice President Jejomar Binay in his message, the theme "Quality in a Globally Competitive Economy: Shared Goals, Shared Responsibilities," complements the government's desire for a concerted effort from all sectors to push our country to excel in the global arena. Indeed, everything will take place smoothly if all of us will contribute towards a common goal to ensure a booming economy in our country.

In his message, President Benigno Aquino III shares that the upcoming integration of Southeast Asian economies by 2015 signals a new chapter for the ASEAN and the Philippines. We should continue to elevate our standards and deliver excellent services to contribute to the positive growth of the region.

Secretary Gregory Domingo states that the  26th National Quality Forum (NQF) has been instrumental in promoting quality and excellence as critical game changers in improving productivity and enterprise competitiveness. They are our partners in making the Philippines the world's most improved country.


Everyone is hopeful we will take home with us a wealth of valuable information, models and frameworks from awe-inspiring speakers from various industries locally and internationally to share a combination of theoretical and experiential expertise that we can adapt and emulate to improve the quality of our work and achieve organizational excellence. We hope to translate our visions to reality through quality.

The keynote speaker at the 26th National Quality Forum (NQF) was Guillermo Luz, Private Sector Co-Chairman of the National Competitiveness Council (NCC). Angelica Fraginal, President of the Philippine Society for Quality, Inc (PSQ), gave the opening remarks; MariaTheresa Mercado, Internal Vice President - NQF Chairperson, gave the Message of Appreciation; Carlos Cammayo gave the Cordial Greetings; and Maria Teresa Bagaman, NQF External Vice President and Project Director for Innovations and Marketing, gave a Best Practice and Benchmarking Presentation, while Dr. Miflora Gatchalian led the Integration.


Session speakers are the following: Analiza Aguinaldo, Director of Process Excellence, HGST Philippines-Western Digital; Adlai Castigador, Executive Director of PACUCOA; Timothy Dixon, Regional CEO for Asia Pacific of AJA Registrars; Teodoro Herbosa, Undersecretary of the Department of Health and Chairman of the Hospital Accreditation Commission; Jordan Imutan, Executive Director of iAcademy School of Continuing Education; Ma. Flordeliza Leong, Assistant Vice President for Advocacy and Communications from the Philippine Exporters Confederation Inc.; Donald Patrick Lim, Chief Digital Officer of ABS-CBN Broadcasting Corporation; Noel Lorenzana, President and CEO of MediaQuest Holdings Inc.; Federico Marquez Jr., Vice President of Human Resources from St. Luke's Medical Center; Alexander Siegel, Factory Physicist from New York; Sanjeev Sinha, Executive Vice President of WNS Global Services; and Lilian Vargas, Manager for Customer Services from Dubai Duty Free.

Reactor-Moderators were Eleonor Rochelle Cruz, NQF Treasurer and PQA Lead; Florendo Maranan, NQF Immediate Past President; Noly Cayabyab, NQF Prof. Dev't and Training Lead; Cynthia Cabasag; Reylito Elbo, NQF Marketing and Promotions Lead; and Zandra Maningas. Corazon Tan, NQF Comunity Affairs lead, gave the fellowship night Welcome Remarks.



The Juran Medal Award, awarded to a senior executive with significant contributions in quality management in the Philippines, was given to Dr. Conrad Inigo of Lyceum of the Philippines University.

There was also the Philippine Quality Award (the highest national recognition for exemplary organizational performance of private and public companies in the country; the Miguel Unson Award, bestowed to active PSQ member with significant contribution to the organization; the Outstanding Quality Company of the Year award; and the Angel Opena Award, granted to individuals who served PSQC for at least five continuous years as a member of the Board of Trustees and must have performed substantial service to PSQC's progress and development.

The fellowship and gala night was held immediately after the forum where everyone got a chance to rub shoulders with executives from different companies plus recognize the many sponsors of the event amidst some cocktails in between benchmarking and best practice competition, awarding, games, and raffles.

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