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Thursday, December 2, 2021

The Dalmore Launches First NFT with BlockBar, World’s First Direct-to-Consumer NFT Platform for Luxury Wine & Spirits


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One set of The Dalmore Decades No.4 Collection, an exceptional selection of four rare Single Malt Scotch whiskies, is available as a unique collector opportunity through a corresponding non-fungible token and a distillery experience

 

The Dalmore Highland Single Malt has partnered with BlockBar.com, the premier non-fungible token (NFT) marketplace for luxury wine and spirits, to offer a limited-edition liquor NFT with a set of The Dalmore Decades No.4 Collection. This will be the only set within the exceptional Dalmore Decades selection that will correspond to a digital NFT, making it a once-in-a-lifetime collector opportunity.

This Dalmore Decades No. 4 Collection available via NFT on BlockBar, is a unique moment for a collector to acquire a remarkable piece of history. Bridging the physical and digital worlds for the first time in its 180 year old history, The Dalmore will be digitizing and selling an exclusive set through an NFT directly to a buyer. This asset-backed NFT from the BlockBar platform benefits the buyer by guaranteeing authenticity and ownership verification, as well as offering a storage solution and handling insurance.

The announcement follows the ground-breaking sale of The Dalmore Decades No.6 Collection in October 2021, which achieved a record HK$8.75 Million / US$1.1 Million at Sotheby’s Hong Kong. The sale price represents the highest value for a whisky lot sold at Sotheby’s so far this year and the most valuable whisky lot ever sold by Sotheby’s in Asia.

Milestone sales of The Dalmore, like the Decades No.6 Collection, achieved over the past ten years highlight a growing appetite to acquire from a refined selection of extraordinary whiskies. The Dalmore is also the only Prestige brand to have grown share both domestically and in Travel Retail in 2020, which makes it no surprise that The Dalmore is the fastest growing of all spirits brands* over the last 2 years. Technology and cryptocurrencies are playing a vital role in investment diversification and The Dalmore’s first NFT with BlockBar enables authenticity and verification for buyers.

Private Client Director, The Dalmore, Gerry Tosh shares, “The Dalmore offers some of Scotland’s most rare and precious whisky stocks, remarkable in their desirability to collectors, investors, and drinkers alike. The Dalmore Decades selection is a truly outstanding example of this, and with the landmark auction of The Dalmore Decades No.6 Collection last month setting new records, the No.4 Collection offered as an exclusive NFT signifies a fantastic opportunity for the crypto-curious to explore single malt whisky as an investment.”

One of 25 covetable sets, this No.4 Collection, set No.21, contains four Decades whiskies (1979, 1980, 1995, 2000), hand-selected by Master Distiller Richard Paterson, from a single malt that celebrates The Dalmore’s longstanding relationship with the titan of sherry making, González Byass, to the first Scotch created in the new Millennium. Each decanter in the collection is engraved with an exclusive set number and striking black collar and stopper, presenting an exclusive chance to own four remarkable moments in Scotch history. Each set is displayed within one bespoke display pedestal, with individual compartments to house each decanter, and with each whisky’s unique story engraved upon the door.

In addition to the Collection the NFT owner will receive an exclusive opportunity to visit The Dalmore distillery, nestled in the beautiful Highlands of Scotland, and taste some of the rarest Dalmore whiskies in the warehouse, hand drawn from the cask followed by a sumptuous dinner.

“We’re delighted to be a part of this momentous occasion for Dalmore, as their first NFT launch partner”, says Dov Falic, CEO of BlockBar “Through transparency, authenticity, and quality assurance, BlockBar is able to bring a solution to the current hurdles in the luxury spirits market, and we’re excited to partner with The Dalmore to make that happen.”

The Dalmore Decades No.4 Collection will be offered via NFT on 7th December 2021 at 10:00am EST using a lottery mechanic. A lobby will become available on BlockBar.com 30 minutes ahead of the drop, whereby to enter, prospective buyers must have one ETH in their metamask wallet. The lobby will close at the drop time with one buyer randomly selected with the ability to purchase. The set will be available for $137,700 USD and can be purchased from Blockbar with Ethereum (ETH) or by credit card.

Freshworks Helps 7-Eleven Improve its Omnichannel Customer Experience


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7-Eleven resolves its Philippines customer and partner support tickets faster by using the modern automations of Freshdesk

 

Freshworks Inc.,a leading software company empowering businesses to delight their customers and employees, has helped leading global convenience store 7-Eleven create a more delightful digital experience for its customers and franchise partners in the Philippines. Using Freshdesk® and Freshdesk Contact Center, 7-Eleven automates and more quickly resolves queries to deliver the same in-store conveniences to their regular customers and online shoppers.

 

Philippines Seven Corp (PSC) has been the pioneer of 24-hour convenience stores in the country with over 3000 branches. Since launching in the Philippines in 1982, 7-Eleven has been fueled by a desire to bring convenience like never before to its customers. They chose Freshdesk in 2019 to extend this philosophy to its omnichannel customer support.

With Freshworks, 7-Eleven was able to consolidate all of its customer support into one platform. The customer care team that handles the general store and payment queries and the CLiQQ group that handles queries related to the 7-Eleven Loyalty program now use Freshdesk.  As a result, 7-Eleven now has a unified control center for its customer and partner experiences in the Philippines.

“With the rise of social media use in the Philippines, we’ve witnessed a high demand for support requests on the same channels,” said Aeruh Dimalanta, Customer Care Specialist at 7-Eleven. “We got Freshdesk up and running in minutes and it helped us automate over 100,000 requests last year with easy to use automations on a platform that’s intuitive for our agents.”

Freshdesk’s easy to launch automations and pre-delivered social integrations create a more delightful work experience for the 7-Eleven customer support specialists like Aeruh. Nearly all support requests received are resolved automatically and with over 95% SLA attainment.  The improved customer experience has helped 7-Eleven in the Philippines retain and grow its customer base, as well as increase the downloads of the 7-Eleven CLiQQ app.

“Freshdesk and its contact center are built to scale for consumer brands like 7-Eleven,” said Prakash Ramamurthy, Chief Product Officer at Freshworks. “We pride ourselves with the ease of use of Freshdesk for support agents and are thrilled to see the business benefits that result from a better customer experience.”

Find out more about how 7-Eleven chose Freshworks and overcame customer experience challenges here.

 

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global offices to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For more information visit www.freshworks.com.

 

© 2021 Freshworks Inc. All rights reserved. Freshworks, Freshdesk, Freshservice and the associated logos are trademarks or registered trademarks of Freshworks Inc. All other company, brand and product names may be trademarks or registered trademarks of their respective companies.

Wednesday, December 1, 2021

Norwegian Cruise Line Reveals its Greatest Deal Ever


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Norwegian Offers Travellers 70% Off the Second Guest Fare and Five Free Offers with a Value of Up To US$2,900


Norwegian Cruise Line (NCL), the innovator in global cruise travel, has launched its greatest deal ever - an incredible new BOGO70 (Buy One Get One Seventy Percent Off) offer for guests in Asia. Travellers simply purchase one fare at full price and their companion enjoys up to 70 per cent savings on the second cruise fare*.

Guests will receive five free offers valued at up to US$2,900, including free open bar with a complimentary beverage package, free specialty dining, shore excursions, Wi-Fi and deals for up to two extra guests per stateroom (NCL’s third and fourth guests sail free on select sailings).

Available to book from now until December 9, 2021, this very special promotion is applicable to a wide range of 2022 and 2023 cruises to over 300 destinations in Asia, Europe, Alaska, the Caribbean as well as Australia and New Zealand.

Some of the line’s most popular itineraries are included in the offer, including close-to-home getaway: a 5-Day Japan Round-trip Hong Kong sailing or an 11-day Asia: Da Nang & Nha Trang to Singapore voyage from Hong Kong on Norwegian Sun. For the travellers planning for a long-awaited European trip, they can get on Norwegian Dawn for the 12-Day Baltic: Germany, Russia & Sweden to Denmark sailing or explore the NESCO World Heritage Sites in Greece with Greek Isles: Santorini, Mykonos & Rhodes on Norwegian Jade.

Travellers can book their next cruise with confidence and peace of mind with NCL’s Sail Safe Health and Safety protocols in place on every vessel. From pre-cruise to new and enhanced measures on board and on shore, guests can cruise with added reassurance.

Travel agents: Please click here to download a toolkit to maximise your selling potential.

*Terms and conditions apply. For more information, please click here.

For more information about NCL’s award-winning 17-ship fleet and worldwide itineraries, or to book a cruise, please contact a travel professional, call Hong Kong on +852 2165 6000 and Southeast Asia on +65 3165 1680 or visit www.ncl.com.
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