ePLDT launches cloud-based phone system service

Wazzup Pilipinas!?

ePLDT recently launched a new, cloud-based phone system called ePLDT Calling for Microsoft Teams, which allows businesses to combine their communication and collaboration systems in a single platform.

As businesses have implemented work-from-home setups at the onset of the pandemic, many had faced challenges around operational inefficiencies brought by the sudden pressure to adopt systems that optimize remote working arrangements. This influx of business applications have thus resulted in largely disconnected legacy and digital platforms. 

Organizations caught in this siloed approach (those with disjointed communication and collaboration systems) are predisposed to users toggling from one system to another, which consumes more time and could possibly cause customer dissatisfaction due to simple miscommunication rising from seemingly mundane oversights such as unattended calls and queries and mishandled requests.

In addition, such disparate setups lack operational insights where businesses can gather pertinent data that can be used to improve customer experience.

ePLDT, in partnership with Microsoft and AudioCodes, developed ePLDT Calling for Microsoft Teams—a  modern enterprise voice solution that combines both business communication and collaboration systems to enable employees to seamlessly integrate calls into their workflow. The service aims to help boost the efficiency of businesses to improve overall business outcomes while reducing costs, application overload, and worker fatigue. 

Businesses are also able to get real-time insights on the quality of calls made to ensure smooth communication and customer satisfaction. Calls are also protected with built-in security and privacy from Microsoft 365.

ePLDT harnessed the collaborative power of Microsoft Teams and utilized the combined robustness and reliability of PLDT SIP connectivity and ePLDT VITRO Data Center, to create a hybrid telephony and video conferencing solution that allows real-time collaboration among employees, customers and other stakeholders. With ePLDT’s ICT expertise and Microsoft 365 certifications, customers are assured that this groundbreaking solution is professionally implemented and supported, and shall be continually reviewed and enhanced.  

“Traditional telephony solutions provided limited capabilities at a high cost and effort. ePLDT Calling for Microsoft Teams is the perfect solution for effective internal and external communication,” says Nico Alcoseba, VP & Head of ICT Business for PLDT Enterprise.

Furthermore, ePLDT Calling for Microsoft Teams provides better management of customer experience across legacy and digital channels and aligns technology investments with every company’s business objectives.  

“We at ePLDT strive to continuously provide enterprises with innovative solutions that will create real value to their business. We always keep in mind the needs of our customers when we develop a new product to ensure that it answers their problems or challenges, and ePLDT Calling for Microsoft Teams is an illustration of that,” says ePLDT President & CEO and SVP & Head for PLDT and Smart Enterprise Business Groups Jovy Hernandez.

“With ePLDT Calling for Microsoft Teams, we will enable businesses to have maximum productivity and a seamless collaboration among employees,” he added.

To learn more about ePLDT Calling, visit https://www.epldt.com/cloud/epldt-calling-for-microsoft-teams/. For more information on ePLDT’s newest products, go to epldt.com.

Maria Ressa winning the prestigious Nobel Peace Prize

Wazzup Pilipinas!

The Nobel Peace Prize is the most prestigious award in the world. Some of the most notable laureates are Mother Teresa, Martin Luther King Jr.,  and past Presidents of the United States. Hindi po nira-raffle lang at binubunot ang nanalo. Anybody who won means they were up against world leaders and institutions. People who wins a Nobel Peace Prize is treated as VIP anywhere they go in the world like if they visit a country, that country will be honoured to be visited by a Nobel Peace Prize laureate. Regardless of your political ideologies, you should feel honoured that a Filipino is in the same list as Mother Teresa, Nelson Mandela, and Martin Luther King Jr., all of which are important leaders in history.

The laughing reaction to posts we don't agree with has become the weapon of the paid trolls, the clueless and the hateful, but in reality, they're just frustrated because they don't have a foothold on any information at all (the tedious Nobel Prize selection process, things Ressa did and didn't do), except their feelings and beliefs. While others (trolls) are being paid to do it, most are just uninformed. C'mon Pinoy netizens, be better than that!

Some people are just afraid of the truth, that when someone is as brave as her, fights for those that they believe in, and wins something as big as this... Their egos are shattered and turns into tiny particles.

But I'm sure Duterte would say something like this "The Nobel Peace Prize Award only serves the interest of the West. It should reform itself to remain relevant." Hehehe

Kayong mga umaray at gusto pumigil sa boses ni Maria Ressa ay tumulong actually na itulak para makamit niya yung Nobel Peace Prize. Sana hinayaan na lang ninyo siya magtrabaho, eh di sana hindi niya kailangan ipagtanggol yung karapatan ng malayang pagpapahayag. Kapag hindi kayo tumigil next year ABS-CBN naman ang tatanggap ng Nobel Peace Prize. Lol!

Congrats Maria Ressa! Such a great honor for our country to be recognized with a Nobel Prize. Professional journalism is so important in this day and age. Too many paid hacks and propagandists putting out what passes for news nowadays. So much misinformation and disinformation without any respect for facts. May your win inspire us to demand better reporting without compromising the truth, regardless of whom it favors. It is a good day to be a Filipino.

Sadly, the problem is still happening. Filipinos should not fear for their lives for criticizing the wrongdoings of their own government.

This post and others like it will trigger somewhat of a troll frenzy. I don't expect people to agree with our views all the time, but the troll frenzy just shows just how terrible the state of journalism is in this country, not to mention civil discourse. We don't have to like or agree with people to respect them and what they have done for the country. At the end of the day, we are all Filipinos and anything we do to bring honor to the country should be celebrated. At the same time, we're not weeding out the hundreds of obvious fake accounts that will react to posts like this - yet another hinderance to true fruitful engagement on social media. We'll just let you be but also interact or reply when necessary to enlighten.

The "healing" president has bled his true colors: Isko Moreno is a political butterfly and now less of the man he used to be

Wazzup Pilipinas!?

A day after Leni Robredo painted the town pink, Isko Moreno has revealed his true colors. His decision to side with the Marcoses, use Duterte's rhetoric, and bash Leni of all people has disqualified him from being part of the opposition.

Isko Moreno downplayed rival Leni Robredo's stance on the possible return of a Marcos scion to Malacañang.

The late Marcos patriarch declared martial law in the 70s, enabling thousands of human rights abuses and plunder of the nation's coffers.

Dismissing a nation's political and historical struggle for democracy, (one that he is partly enjoying now) as an insignificant strife of petty family drama is a RED FLAG for a future political leader.

VP Leni Robredo says Manila Mayor Isko Moreno’s position towards the family of the late dictator Ferdinand Marcos was one of the reasons that finally pushed her to run for president: Merong mga non-negotiables and yung mga Marcos, non-negotiable yun sa akin.

Asked what really made her decide to run for president, Robredo says: "It's the realization from the talks na mahirap ipilit na hindi naman kayo aligned. It would have been the easiest thing for me [to not run]. Ready na kong magagalit sa akin yung supporters, ready na ko doon."

“Marcos is non-negotiable” is such a powerful phrase. That is justice, not vengeance. Let us make #MarcosNonNegotiable in 2022 and beyond or until the Marcoses, whoever remains of them APOLOGIZE to the Filipino people for the crimes committed by Ferdie and Meldie.

Sorry but my hunch about him is now confirmed. He may have been the best Mayor Manila ever had, no doubt on that but it’s too ambitious or too early to run for President. His ambition has made him show his true color. His thinking, belief, and attitude all went sideways and now he's full of himself. He is just after all the votes so that's why he is trying to gain the nod of the DDS, the Dilawans and those in between by trying to campaign with the narrative that he will be a "healing" president.

His true color came out early as expected huh?! The so called "healing" he is attempting to accomplish will never succeed until there is closure. People won't just forgive and forget. Moving forward should include an admission and apology by the Marcoses with regards to how they plundered and caused chaos throughout their years of reign. Honestly, the issues about the Marcoses won't die down until there's accountability for their crimes committed to the Filipino people.

Isko Moreno is looking cheaper and cheaper as the days pass. Let’s all be an educated voter. Do not be swayed by his sweet promises, scandalous accusations and bragging of achievements as if he is a Duterte 2.0. We deserve someone better than Isko Moreno.

Many thought he was different, a good politician from how he managed things in Manila. But he became too ambitious & too eager for the highest position. And now his true color(s) is/are starting to show. Thus, the respect for him has been flushed down into the toilet bowl where it belongs.