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Thursday, March 19, 2015

Offering your Diners Multiple Ways to Book - Social Media Feature at Resdiary


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ResDiary launched a new platform that allows you to receive booking via Twitter and Facebook. With around 15 million people registered on Twitter and 30 million using Facebook in the Philippines alone, “it’s vital that Restaurateurs and Hoteliers have a strong online presence in today’s market”, according to Dennis Ng, ResDiary Philippines President.

Dennis added: “Social media platforms such as Twitter and Facebook hold a large influence over people’s decision-making process, especially when it comes to booking their next hot spot to eat in. Now, booking a table for dinner just got easier, with this new product allowing people to make reservations via both Twitter and Facebook.”

Adding: “Social media platforms are a great way to engage with existing and potential guests and increase online exposure, promoting new menus and offers and advertise events. As well as taking bookings, managers can reach out to followers by running specific ‘Twitter Only’ promotions via ResDiary - a very quick and effective way to increase a restaurant’s online exposure, taking more reservations and increasing profits.”


This platform brings another key feature to the extensive ResDiary reservation management offering which includes a Customer Relationship Management (CRM) system, validated customer feedback options and detailed business reporting to allow better operational control for restaurant managers.

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