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Thursday, October 13, 2016

Globe to Discontinue Selling and Replacing Samsung Note 7

Wazzup Pilipinas!

Here is the Globe official statement on Samsung Note 7:

In support of the recent announcement of Samsung, we wish to inform our customers that effective immediately Globe will discontinue selling Samsung Note 7 and will no longer issue same device replacements to customers. We have implemented a process to retrieve Note 7 units from customers and replace them with a device of equivalent value. We are taking this matter seriously and will do everything we can to keep our customers from harm when using our service. We will be in touch with our customers within the next 4 days.

"Samsung Will Ask All Global Partners to Stop Sales and Exchanges of Galaxy Note7 While Further Investigation Takes Place 

We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.

We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available."

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