Wazzup Pilipinas!
Airline passengers using the country’s second-busiest gateway airport can expect better, more customer-oriented services soon as the GMR-Megawide consortium formally took overthe operations and maintenance (O&M) requirements of the Mactan-Cebu International Airport (MCIA) last November 1st.
“This is a major step in our thrust to modernize our transportation facilities, and in delivering world-class services that the public deserves. As a major international destination for business travelers and tourists alike, we are excited to bring the Mactan-Cebu airport at par with the best in the world,” said Department of Transportation and Communications (DOTC) Secretary Jun Abaya.
With O&M functions turned over to GMR-Megawide, passengers can expect immediate enhancements within the next three months. One of the first improvements will equip the immigration section with passport readers and computers and will relocate it to a larger area. This will shorten queuing time and maximize the use of airport space, as MCIA’s annual passenger count is expected to increase from 4.5million today to 12.5 million in 2018.
To provide a more pleasant, comfortable experience for the public, basic airport facilities will also be modernized through interior design improvements. These include simple enhancements such as importing new seats for the waiting areas and rehabilitating comfort rooms.In addition, an air-conditioned room will be constructed at the arrival area to accommodate greeters and well-wishers.