6 Reasons to Choose Maya Credit Card Over Other Credit Cards

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All credit cards come with a number of their own inherent benefits, like additional convenience and flexibility with financial transactions compared to readily available cash. But the wise spender knows that they should be rightfully choosy about the type of card they sign up for, and that one card program may be better for their lifestyle and spending habits than another.

If you’re looking for a credit card that offers great benefits when used to pay for your monthly and everyday expenses, a Maya card is what you need. You might be wondering, “Is Maya card a credit card that can enhance my financial wellness?” The answer to that is yes, especially if you expect to spend a lot on groceries and would love rewards on purchases from Landers Superstore and other establishments.

For one, the Landers Cashback Everywhere Credit Card, one of Maya’s flagship credit cards, offers several benefits that you won’t be able to find on other cards. Here are some exclusive perks you can look forward to enjoying when you sign up for a Maya credit card like the Landers Cashback Everywhere Credit Card:

1) Hassle-Free Credit Card Application and Activation

Applying for a Maya credit card is a seamless and straightforward process. Unlike traditional credit card applications that often require extensive paperwork and multiple visits to the bank, Maya promises an entirely digital application process. You can apply for a Landers Cashback Everywhere Credit Card easily in minutes through the Maya app and get approved instantly or within 72 hours.

Before applying for this credit card, however, make sure that you meet the following requirements:

1. You have an upgraded Maya account.

2. You have a Landers membership.

3. You’re 21 to 65 years old.

4. You’re a Filipino resident.

5. You have a regular monthly income.

Please note that the above qualifications don’t guarantee eligibility for the Landers Cashback Everywhere Credit Card, as the approval and offer are subject to Maya’s credit card evaluation requirements. These include, but are not limited to, your existing credit history, income, and other financial or profile considerations.

Once your application is approved, your physical credit card will be delivered to the address you indicated in your application. Delivery time will depend on the location of the address. For areas in Metro Manila, it can take up to 4 working days. Everywhere else, it may take up to 10 working days.

Activating your physical credit card is just as much of a breeze as its application. When you receive your physical card, simply follow these steps and you’ll be able to use your new Landers Cashback Everywhere Credit Card right away for everyday purchases:

1. Log in to Maya and go to Cards.

2. Select your credit card.

3. Tap Activate Physical Card.

4. Specify the card ID found on the back of your physical credit card.

5. Set a 6-digit PIN to complete activation.

2) Easy Access Over Your Card through the Maya App

Alongside your physical credit card, Maya will also provide you with easy access to your credit card details once your application is approved. You can actually start using your card for one-time unlinked payments right after your approval, so while waiting for your physical card to arrive, use your Landers Cashback Everywhere Credit Card through the Maya app to earn cashback on online shopping, bill payments, and other digital transactions. To see your card details, open Maya, tap Cards, and select your credit card.

3) Plenty of Cashback Opportunities

One of the standout features of the Maya credit card is the abundance of opportunities it offers for cashback. The Landers Cashback Everywhere Credit Card will get you the best deal with every spend because each purchase you make with it entitles you to receive some cash back. You can get up to 5% cashback on all Landers purchases, 2% cashback on all dining spends, and 1% cashback on all other qualified transactions. This makes the Landers Cashback Everywhere Credit Card the one card you’ll want for everyday use.

The cashback system on the Landers Cashback Everywhere Credit Card is tiered, and all you need to do is to use your card frequently so that you can earn the highest cashback possible. You can also convert cashback points earned from qualified transactions into vouchers, which you can then redeem at any Landers nationwide.

4) Dependable Security Features

Maya’s Landers Cashback Everywhere Credit Card comes equipped with up-to-the-minute security features to protect your financial information. One key security measure is Maya’s dynamic card verification value (CVV), which changes every 24 hours or whenever the card screen is opened or accessed anew. When making online purchases with your credit card, you can use the digital CVV instead of the one written on your physical card. This way, you’re giving your credit card details an extra layer of protection, better safeguarding them from online fraudsters.

In the event that your physical credit card gets compromised, Maya provides you with a way to quickly remove it from your account and file a replacement. Should your physical card get damaged, stolen, or lost, simply do the following:

1. Log in to your Maya account and go to Cards.

2. Select the compromised credit card.

3. Tap the gear icon to open your card settings.

4. Select Card Security, then Replace This Card.

5. Select the appropriate reason for card replacement (My card got damaged, I lost my card, or My card got stolen).

6. Once your card is canceled, tap Order a New Card to get a replacement.

Upon the cancellation of your compromised credit card, any future transactions using it will be automatically declined. Take note that card replacement fees apply accordingly.

5) Easy Credit Card Account Management

Managing your credit card account has never been easier, thanks to Maya's intuitive and feature-rich mobile app. The app provides you with a comprehensive dashboard where you can oversee all aspects of your credit card account, as well as your Maya account. From tracking your spending and viewing your transaction history to making payments and setting your daily or customized spending limits, the Maya app streamlines the entire process, giving you full control of your credit card spending at your fingertips.

6) Reliable Customer Support

Should you encounter any problem with your Landers Cashback Everywhere Credit Card, you can count on Maya’s customer support system to provide you with prompt and responsive assistance. Maya offers multiple channels of support, including phone, live chat, and Help Center via the app, ensuring you can get help in the way that’s most convenient for you. Knowing that you have several ways to get in touch with Maya and voice your concerns should give you peace of mind, enhancing your overall experience with the Landers Cashback Everywhere Credit Card.

In summary, if you’re looking for a credit card that will reward you everywhere, for every occasion, choose a Maya credit card like the Landers Cashback Everywhere Credit Card over other cards. Thanks to its ability to combine efficiency, advanced tech features, and topnotch support, paying for your purchases through your Maya card, whether online or in-store, will be something to look forward to.

Unlocking the Hidden Goldmine: How Customer Complaints Can Transform Your Business

Your customers' complaints could be the goldmine you’re overlooking.

“We want zero complaints,” says every company in the world. But what if complaints are the secret competitive advantage your business needs?

"Complaints offer an intimate way of understanding your business through the eyes of your customers," Dr. Janelle Barlow, President of All Out Performance and author of A Complaint is a Gift, said during her talk, Turning Critics into Advocates hosted by Management Strategies on September 23, 2024, at Discovery Primea, Makati.

The event explored a radical idea: complaints can be your greatest source of insight and revenue, if only companies dared to listen.

And listen they did. Senior management who attended the event came from private foundations, telecommunications, finance, real estate and hospitality industries.

Silence is worse

If complaints aren’t bad news for companies, why don’t more customers speak up?

Many don’t think anything will get done, or the situation could worsen further. Dr. Barlow shared an anecdote about people being afraid to complain to their doctors, worrying that voicing their concerns might lead to worse treatment.

The same logic applies in business: silence from customers can be far more dangerous than complaints. These are the customers who simply walk away–the 50% you’ll never see again.

But, here's the twist: 60-70% of customers who have their complaints resolved satisfactorily go on to buy five times more than they initially would have.

"If you solve their concerns instead of over-apologizing, they’ll actually come back to repurchase five times more,” Dr. Barlow said. “This is the power of complaint handling in the language of revenue and results.”

Everyone owns the complaint

Only 1 in 10,000 written complaints ever make their way to senior management. In the US, companies are losing 1 trillion dollars due to poor complaint handling.

Dr. Barlow emphasized the need to break down silos. Businesses must instead foster a culture where everyone feels responsible for addressing customer concerns.

Too often, companies are laser-focused on acquiring new customers, missing the retention goldmine.

Retaining existing customers is significantly cheaper than attracting new ones. And the rewards are exponential. A small increase in retention can lead to a dramatic uptick in profits.

“Most companies spend half of their revenue attracting new customers,” Dr. Barlow revealed. “But retaining even just 5% of your customers can lead to up to 95% profit increase.”

Turning critics into advocates

So what can businesses do in face of complaints? Dr. Barlow suggests three power tools that will turn even the worst critics into staunch advocates.

First, widen your customers’ tolerance zone. “When customers feel understood and valued, they are far more forgiving,” Dr. Barlow explained. A little friendliness and empathy go a long way in easing tensions and getting customers on your side. Instead of reacting defensively, aim to create an environment where your customers feel heard.

Next, speed. “Above all, what customers want from service is responsiveness,” Dr. Barlow emphasized. Quick resolutions show that you value their time and concerns. When you act swiftly, you not only diffuse anger but also demonstrate your company’s commitment to resolving problems.

Big data can speed up resolution. “Access to every data point can address the root cause of customer complaints and understand them beyond face value.”

Finally, fairness is more important than you realize. Customers aren’t just looking for their problem to be solved—they want it handled fairly. When your solution feels balanced and just, customers are more likely to leave with a positive impression, even if things didn’t start off smoothly.

Behind every complaint is a gift. The question is: Are you ready to unwrap it?

About MANAGEMENT STRATEGIES

Management Strategies is a global consulting firm specializing in culture building and organizational transformation.

Today, with over 50 passionate consultants and coaches worldwide, the company continues to focus on bringing out the best in people and activating their purpose and strengths. For more information on the company and their services, visit their website at www.mgtstrat-asia.com

This press release has also been published on VRITIMES

World Elephant Day Celebration 2024: Fostering Coexistence between Humans and Elephants in Johor for Future Generations

 

Sungai Ara, September 27, 2024 — More than five hundred community members including children gathered at the Dewan Masyarakat Sungai Ara (Demasra) FELCRA Sungai Ara in Johor to participate in the World Elephant Day Celebration yesterday. This event brought together various stakeholders to celebrate and strengthen conservation efforts to achieve harmonious coexistence between humans and elephants. The celebration was organised by Earthworm Foundation, an impact-driven non-profit organisation, and the Human-Elephant Coexistence (HEC) Committee of Sungai Ara, with support from the Malaysian Palm Oil Green Conservation Foundation (MPOGCF).

Mohd Saharuddin Bin Mohd Yunus, Chief Assistant to District Officer of Kota Tinggi, who opened the event, emphasised the importance of collective action. “Achieving coexistence between humans and elephants is a shared responsibility for all of us,” he stated. He highlighted various state efforts, including regular monitoring by PERHILITAN, the installation of road lights, and the fitting of collars on elephants to track their movement.

For the first time, two trained elephants from the Johor Elephant Sanctuary were brought to the event, allowing community members to interact closely with these magnificent animals. “I hope this experience nurtures a sense of care for wildlife, especially Asian elephants, which are often mistakenly blamed for crop damage despite their vital role in maintaining ecosystem balance,” said Mohd Saharuddin Bin Mohd Yunus.

Safiai Bin Mohammad, Chair of the HEC Committee of Sungai Ara, who has been farming since 1975 and has experienced numerous interactions with elephants, emphasised the need for the community to shift their perspective and mindset. “I used to see them as enemies, but now I understand that they are allies in our ecosystem.”

According to the Peninsular Malaysia Department of Wildlife and National Parks, negative interactions between humans and elephants from 2015 to 2020 resulted in estimated economic losses of RM 30 million (approximately USD 6.4 million), primarily due to crop damage. In 2019 alone, nearly 50% of these losses, amounting to RM 14 million (about USD 2.9 million), were recorded.

Kiah Hui Ooi, Southern Central Forest Spine (SCFS) Landscape Coordinator and Country Representative of the Earthworm Foundation in Malaysia, emphasised the importance of collective action for future initiatives. “We are proud to announce that we have successfully facilitated the establishment of the Human-Elephant Coexistence (HEC) Committee in Sungai Ara,” she stated. This committee is the first of its kind in Peninsular Malaysia, bringing together smallholders and large plantation concessions.

Unfortunately, on the same day as the event, not far from the location where the commemoration took place, an incident of human-elephant interaction occurred in the Mersing area that resulted in fatalities. The incident highlighted the urgency and importance of collective action, as well as awareness raising. “Now more than ever, it is important to explore long-term solutions, such as enriching elephant habitats and migration routes and establishing wildlife corridors. Joint action and collaboration among stakeholders are imperative,” added Kiah Hui Ooi.

The palm oil industry join hands with communities and stakeholders towards the human-elephant coexistence. Hairulazim Mahmud ,General Manager of MPOGCF that funded the HEC program in Sungai Ara stated, “The palm oil industry in Malaysia is committed to supporting elephant conservation efforts and achieving human-elephant coexistence. This demonstrates our dedication to environmental preservation and sustainable practices.”

The World Elephant Day event also featured a variety of educational and interactive activities, including a colouring competition for children, aimed at instilling love and curiousity for elephants. Under the theme of maintaining a legacy for future generations, this World Elephant Day not only commemorates the existence of elephants, but also raises public awareness about the importance of conservation and the hope for harmonious human-elephant coexistence. Apart from the World Elephant Day commemoration event in Johor, Earthworm Foundation and partners also held a similar event in Sabah.

About Earthworm Foundation
Earthworm Foundation is an impact-driven non-profit that works with businesses, civil society, communities, governments and others to tackle environmental and social issues in sourcing landscapes and supply chains.

Our team of supply chain, social, and environmental experts operates across five continents, striving to enhance conditions for individuals, forests, and soils affected by the production of cocoa, packaging, palm oil, rubber, and other commodities. With a network of over 100 members and partners, our foundation is dedicated to implementing responsible sourcing commitments in supply chains and innovating practical solutions to address social and environmental challenges across diverse sourcing landscapes. Find out more at www.earthworm.org.

About Human-elephant Coexistence (HEC) Committee Sungai Ara

HEC Committee Sungai Ara is the first of its kind in Peninsular Malaysia. Established in October 2023, the committee comprised of ten fixed members, chaired by Koperasi Perladangan Sungai Ara (KPSA), co-chaired by Kota Tinggi District Office, and advised by government and non-government agencies. The committee currently manages 8,400ha of agricultural, natural and residential areas under Managed Elephant Zone.

About Malaysian Palm Oil Green Conservation Foundation (MPOCGF)

The Malaysian Palm Oil Green Conservation Foundation (MPOGCF) is an initiative spearheaded by the Ministry of Plantation and Commodities (MPC) aimed at supporting conservation efforts within the palm oil industry, demonstrating Malaysia’s dedication to environmental preservation.

Through various initiatives, MPOGCF endeavors to enhance the Malaysian palm oil industry’s global reputation, facilitating its attainment of sustainable practice certifications. MPOGCF diligently monitors key conservation areas within the palm oil sector, striving to safeguard and sustainably manage the nation’s natural heritage over the short, intermediate, and long term.

We are steadfast in communicating to the world that Malaysia’s palm oil industry operates with environmental responsibility at its core. Our funding initiatives stand as a testament to the industry’s unwavering commitment to environmental conservation and the promotion of a green landscape. For more information on MPOGCF, please visit www.mpogcf.org

This press release has also been published on VRITIMES