Wazzup Pilipinas!
Harte Hanks, a U.S-based leader in customer relationships, experiences and interaction-led marketing, helped Samsung grab attention and build engagement when it launched its Galaxy Note 4 in 2014.
Harte Hanks is well-known for creating many brand success stories for their clients that include Hewlett Packard Software EMEA, Microsoft UK Enterprise, Sony, and Samsung, will be opening a BPO-call center at the Mall of Asia Complex, in Pasay City on April 21.
Now, the Samsung campaign has been awarded Direct Marketing News’ 2016 Marketing & Tech Innovation Award in the Mobile Marketing category.
The campaign, directed at an under-30 audience, focused on using social media to turn someone’s bad day into a good day. The campaign dubbed #NoteMyDay, helped turnaround bad days for those young people who tagged social media with #NotMyDay.
“Research tells us, millennials use social channels to share everything, even the bad things,” says Alan Kittle, creative director at Harte Hanks. “But we'd never seen a brand take direct action and find ways to make the bad days better, even though turnaround stories are popular. Using smartphone features to create happy endings felt so unusually emotional.”



Ross is known as the Pambansang Blogger ng Pilipinas - An Information and Communication Technology (ICT) Professional by profession and a Social Media Evangelist by heart.