Thursday, June 5, 2014

TeleTech: The Preferred Choice for a Promising Career in the BPO Industry

Wazzup Pilipinas!

Ready to start an awesome career? A world of opportunity awaits you when you apply at TeleTech. You'll enjoy helping others and working with the latest technological devices. It is also home to a diverse mix of cultures and nationalities of TSRs! Experience TeleTech's unique value propositions - an environment conducive to friendships, a work location close to home, and a culture that brings out the best in people.

I first heard of TeleTech when the call center company put up a team in the Philippine Basketball League, the predecessor of the PBA D-League, when I was still a college freshman. The formation of the team was timely because it came at a time that BPO's were on the rise. In fact, I tried to apply at Teletech, only that my time does not fit its time. Finally, I got a chance to check out one of Teletech's offices in Mandaluyong City.

Teletech actually began in 1982 by Ken Tuchman at a garage. Eventually, it grew to a multinational company that put up offices in the Philippines beginning in 2001. The first TeleTech Philippines office was at the Bonifacio Global City in Taguig. The Taguig office eventually moved to the Makati Eco Plaza in Makati in 2009. The Mandaluyong office/training center was built in 2011 at the Robinson's Cybergate Plaza just beside Forum Robinson's. The following year, it became the TeleTech Global Network Operations Center.

Bloggers listening to talks

Talent Acquistion Marketing Senior Manager Angelo Hernandez gives a short presentation on how they got closer to TeleTech's new advertising campaign.
Pier Angeli Ang Sen of The Soapbox Filipina with TeleTech Learning & Development Supervisor Ria De Jesus and Administrator Tess Guzman

After taking a glimpse at the recruitment hub, I went straight to the training room for some talks and what made TeleTech unique from other BPO's.

TeleTech looks at proximity in terms of putting up its offices. Thus, the establishment of offices in places where you least expect a call center would be put up like Fairview, Mexico, Pampanga and the Boni-Guadalupe area.

I also got a glimpse of how the new customer service representatives are being trained. TeleTech has been the preferred choice by many call canter agents, especially those who moved from other call centers.
"Grow your career with TeleTech. There are literally countless stories of those that started with the company at an entry-level and have steadily moved up within TeleTech to fully reach their personal potential." -

What's more, TeleTech also offer non-call center jobs, so if you're looking for a big career, go to TeleTech.

Visit its website at or email the office at You can also call TeleTech at (02)9813106 or (02)4612011.

Below is a fun video created by some of the many TeleTech crew from Mexico, Pampanga enjoying some leisure time with the a very popular song.

Contributed by Ivan Stewart Saldajeno

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