Wazzup Pilipinas!
Despite the prevalence of digitization today, consumers still prefer holding physical copies of their documents, specifically account statements, as compared to having a digital copy, according to ePDS, Inc., a local leader in Document Management Services (DMS) and Customer Communication Management Solutions.
“The demand for data printing continues to be strong despite the growing presence of digital media,” said Minetta Tangco, EVP and General Manager of ePDS. “This is particularly true for financial institutions, banks, and credit companies, as well as utility companies handling telecommunications, power, and water where majority of their clients expect to receive statements of their accounts via physical documents. Additionally, when it comes to bills, consumers value physical mail as a record-keeping tool, thereby serving as payment reminders,” said Tangco.
“Nevertheless, more and more companies are switching to the digital dimension driven by the increasing trends of big data, cloud technology, end user focus, social sharing information, and security. More and more companies are now targeting and working on achieving a workspace that depends less on paper,” added Tangco.
In today’s digitally connected world, the expectation that information will be available on demand and accessible on any device is likely to be the norm for companies to boost their efficiency. A digital Document Management System addresses the issues of traditional filing systems head on, helping to create more efficient and secure solutions to improve document workflows.