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Thursday, July 28, 2016

Globe Telecom Most Awarded PH Telco Operator in 1H of 2016


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Globe Telecom was declared first runner-up in the Best in Ethics & Governance category during the ASEAN Corporate Sustainability Awards 2016. Globe Corporate Brand Management OIC EJ Francisco (center) and Globe Corporate Communications’ Strategy and Management Operations Head Mitchel Cloyd Masaudling (right) receive the award from Dr. Oscar P. Bulaong, Jr. (left), Executive Director of Ateneo Ethics Center.

Globe Telecom is the Philippines’ most awarded telecommunications operator in the first half of 2016 following a series of recognition given to the company by various institutions.

“The string of awards given to Globe testify to the company’s excellence in creating shared value to all our stakeholders even in the face of intense industry competition amid a continuing customer adoption of a digital lifestyle,” Globe Senior Vice President for Corporate Communications Yoly Crisanto said.

Photo above shows Sandip Gupta (right), Vice President, Cloud Business, Singtel, receiving the Telecom Service Provider Award on behalf of Globe Telecom from Manoj Menon (right), Senior Partner and Asia Pacific Managing Director, Frost & Sullivan.

Two of such awards conferred on the company are Frost & Sullivan Philippines Telecom Service Provider of the Year Award and Mobile Service Provider of the Year Award. Both awards were given to Globe for having demonstrated exemplary growth and performance in 2015. Both awards were evaluated based on the number of subscribers, subscriber growth, revenue growth, EBITDA margin and net margin.

Breaking Insights on Global Freelancing Economy as Freelancer.com Hits 20 Million Users


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Freelancer.com further cements its status as the world’s largest online freelancing and crowdsourcing marketplace, celebrating 20 million users­­a community of online freelancers and employers that has been growing steadily since the company’s inception in 2009. 

Inspired by its mission to improve the world of work by providing employment to one billion professionals globally, the company has significantly grown seven years later, with offices in Sydney, Australia; Manila, Philippines; Vancouver, Canada; Buenos Aires, Argentina; London, United Kingdom; and Jakarta, Indonesia. “We at Freelancer.com are inspired by the many lives we have positively changed from across the globe,” says Matt Barrie, Freelancer.com Chief Executive. “We dedicate our hard work to the millions of professionals who stand by us and believe in our vision to innovate the way we work.” 

Joining Workers of the Developed and Developing World Freelancer.com’s users are present in 247 countries, regions, and territories, in both the emerging and developed markets. Freelancer.com has over 900 job categories as diverse as Aerospace engineering, Biotechnology, Sales, Manufacturing and Mechanical Engineering. 

From Freelancer.com’s research on its users, top skills of developed and developing countries are almost alike, with professionals from developed countries mostly possessing talent related to Data Entry, Graphic Design, Excel, Photoshop, and Articles (Writing); while those from developing countries having skills related to Data Entry, Excel, HTML, PHP, and Articles (Writing). 

Fujitsu Philippines, Aspect Software collaborate to accelerate cloud offerings


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Fujitsu Philippines, a leading Information Technology (IT) solutions integrator, has joined hands with Aspect Software to integrate its Workforce Management solution on the cloud.

The partnership with Aspect Software—a leading provider of fully integrated consumer engagement, workforce optimization and self-service solutions—will enable companies specifically contact centers to optimize their operations and meet customer demands without setting up an on-premise platform.

Since manpower accounts for the bulk of a contact center’s expenses, Aspect Software believes that contact centers need to manage dynamic workloads and staffing requirements across multiple skills, channels and sites. The efficient utilization of these resources will go a long way in optimizing business processes and empowering customers.

“The Philippines, being one of the contact center hubs in the world, is a rapid growth market for workforce management and can be optimized through a robust cloud-based platform. Aspect and Fujitsu are excited to support contact center companies with the right tools needed in expanding their business,” says Sanjay Gupta, Head of Aspect’s Cloud Business in the Asia Pacific of Aspect Software.

With the new partnership in place, customers will be able to enjoy a complete end-to-end cloud portfolio solution, enabling Aspect Software’s Workforce Management platform to be best delivered by a robust cloud solution to help them drive instant value and boost employee productivity.

“We are pleased to partner with one of the leading Information and Communication Technology service providers in the Philippines and offer through their Fujitsu Cloud Services, a robust and reliable Workforce Force Management solution,” says Richard Loberas, Head of Sales, ASEAN & Korea of Aspect Software.

The cloud-based Workforce Management solution hosts a myriad of features that include an intuitive dashboard-based UI; a centralized visibility into employee characteristics, preferences, schedules and performance; sophisticated forecasting algorithms that support multiple business objectives; and a simplified management of workforces across multiple sites and outsourced locations, among others.

Furthermore, operating the Workforce Management system in the cloud gives customers the ability to convert capital expenditures to operating expenditures; rapid scalability; elimination of software and hardware maintenance; and the lowest possible total cost of ownership.

According to Raul “Cricket” Santiago III, president of Fujitsu Philippines, Fujitsu is privileged to run Aspect Software’s Workforce Management because “it is one of the major steps in achieving a more hyper-connected society.”

He adds, “Our cloud solutions are the very foundation of our digital services, delivered in such a way that meet customers’ demands for business agility, optimum security and data regulation. This is why we are glad that a company as trailblazing as Aspect Software engaged with us—this proves our track record of offering new ways to innovate and modernize businesses the way they foresee it. Together, we can help contact centers maximize their value.”
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