Strongly believing that employee engagement will further drive company growth and performance, Globe Telecom recently launched its first Globe University campus, showcasing the company’s commitment to invest in its people, motivating them towards personal and professional development.
Globe Telecom’s success as the leading mobile brand in the country is attributed in part to its efforts to create wonderful work environment for its employees, which in turn helps spin the company’s Circle of Happiness., a philosophy rooted in the belief that happy and engaged employees create more opportunities for better products and services which Globe customers enjoy. Happy customers, in turn, circle back towards increased growth and revenues for higher shareholder value.
The Globe University campus follows the design of the The Globe Tower, the leading telecommunication provider’s headquarters in Bonifacio Global City, which seeks to create an environment that reflects its vibrant culture and passion for technology. The campus features 5 studios or training rooms that can accommodate 18-25 people, pods or meeting rooms that can accommodate 8-12 people, a function hall called Collaborate, which can accommodate up to 200 people, a cafeteria called Munch and workstations in an area called Create. A planned expansion of its facilities would also include a design studio for digital learning, a test lab for networking training, a boutique for Globe and Globe University branded items, a Globe University Art Gallery as well as additional training rooms and meeting areas.
The Globe University campus supports the company’s talent development program that aims continuous progression of knowledge, skills, and attitude of Globe employees. Expanding its academic programs, Globe University now has five academies: namely Sales and Marketing, Technical, Professional Leadership, and Culture.
“Globe Telecom strongly believes that in order to best serve our customers, we should have highly engaged employees who excel in their own field of expertise. By investing in our people, we are able to outperform competition, be first in the market and provide customers with the most innovative mobile solutions and superior customer experience,” said Globe Chief Human Resource Officer Renato Jiao.
Emphasizing the significance of the facility, Jiao believes learning encourages employees to think beyond boundaries, break mindsets and come up with disruptive innovations. ” Our mission to create a wonderful world for our customers and the nation starts with engaged employees. The vision is to create a university that can rival the best universities and can elevate our people to the best of their capabilities. This in turn, ensures that we will have the best set of leaders and the most competent people within the organization, making sure that we’re prepared to take on the challenges of the business,” he said.
Globe University also enrolls employees in partner schools like the Asian Institute of Management and the Ateneo de Manila Center for Continuing Education in order to take up programs that will hone their leadership and managerial skills. The goal is to give Globe employees a competitive advantage by sharpening their business acumen, technical expertise, communication skills and other areas of development based on their job description.
The facility also supports iLead, which aims to establish a strong leadership bench to help sustain the gains in business performance. iLead integrates three targeted development tracks namely the Executive Development Program, Emerging Executives Program and Young Leaders Program, aimed at ensuring the Globe culture is continually enabled at every level. The Executive Development Program targets seasoned talents who have the potential to be senior leaders and business leaders. The Emerging Executives Program focuses on mid- career talents who demonstrate the potential to become senior executives while the Young Leaders Program looks at emerging talents who can assume larger leadership roles.
Following efforts to create wonderful work experience for its employees, Globe in 2014 was recognized as Best Workforce by Sustainability Business Philippines and Best Place to Work in Asia by Asian Corporate Sustainability Excellence.